Frequently Asked Questions
Everything you need to know about your Piyama shopping experience.
What materials are Piyama garments made from?
We prioritize comfort and quality, using premium natural fibers such as organic cotton, sustainable linen, and high-grade silk to ensure breathability and durability.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a domestic return or exchange.
How should I care for my Piyama pieces?
To maintain the longevity of your clothing, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions can be found on the interior label of each garment.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.